Category: Retail Store Expert Witness

  • Human Factors Expert Was Allowed to Testify About Limits of Visual Perception

    Human Factors Expert Was Allowed to Testify About Limits of Visual Perception

    Plaintiff Judith Bean alleged that this action arose from a February 28, 2023, trip-and-fall incident at Walmart Supercenter Facility #5686, located at 1301 N. Victory Place, Burbank, California, and asserted causes of action for negligence and premises liability.

    Walmart filed a motion in limine to preclude Plaintiff’s expert witnesses, Alex J. Balian and Kuba Glazek, Ph.D., from testifying about certain topics. Plaintiff filed a motion in limine to exclude improper opinions by Walmart’s rebuttal safety expert, Michael V. Nichols.

    Retail Store Expert Witness

    Alex J. Balian has been in the retail industry as an owner, operator, and consultant for more than 65 years.

    He has testified as a safety and operations expert in all areas of retail
    store operations and public facilities involving supermarkets, commercial buildings, restaurants, warehouse facilities, home improvement stores and specialty stores for more than thirty years.

    He has qualified as a retail safety expert and given expert testimony in state and federal courts in matters pertaining to retail operations throughout the United States.

    Want to know more about the challenges Alex Balian has faced? Get the full details with our Challenge Study report.

    Human Factors Expert Witness

    Kuba J. Glazek has a Ph.D. in Brain and Cognitive Sciences. He has researched, published, presented, and consulted on human factors since 2006 and has applied his background in human cognition and scientific methods to analyze a variety of legal cases, including but not limited to premises, transportation, construction, industrial, products, sports, dram shop, and warnings cases.

    Get the full story on challenges to Kuba Glazek’s expert opinions and testimony with an in-depth Challenge Study.

    Safety Expert Witness

    Michael V. Nichols has a Bachelor of Science in Occupational Health & Safety, along with ample experience in retail security and safety. He has been practicing as a Safety Consultant since 1992, conducting safety inspections and consulting on liability and workers’ compensation.

    Nichols also taught Accident Investigation, Cal-OSHA Law, and Workers’ Compensation at Cal State Dominguez Hills University for fifteen (15) years. As a safety expert witness, he has testified over 130 times and given more than 1300 depositions since 1992.

    Discover more cases with Michael Nichols as an expert witness by ordering his comprehensive Expert Witness Profile report.

    Discussion by the Court

    I. Walmart’s MIL No. 4

    First, Walmart argued that Balian, a “retail-safety” expert, cannot offer opinions regarding “human factors” because he has no expertise in that field.

    Second, Walmart argued that Balian cannot offer opinions regarding prior incidents because his deposition testimony shows that he did not study the prior incidents to verify whether they were substantially similar and therefore probative.

    Third, Walmart argued that Balian should be precluded from testifying that Walmart engaged in a “conscious and wanton disregard” for Plaintiff’s safety because he admitted at his deposition that he used the term in a non-legal way.

    Finally, Walmart’s notice of the motion in limine further sought to exclude Plaintiff’s human factors expert, Kuba Glazek, Ph.D., on the ground that his testimony is unnecessary.

    II. Plaintiff’s MIL No. 4

    Plaintiff sought to exclude certain testimony by Walmart’s rebuttal retail safety expert, Michael V. Nichols, on the grounds that his opinions are beyond his designation as a rebuttal expert and/or are inadmissible credibility, advocacy, legal conclusion, and factual determination conclusions that invade the province of the jury or attempt to contradict Walmart’s binding admissions.

    The Court’s Analysis

    The Court found that a considerable amount of the content in Balian’s report, Glazek’s report, and Nichols’ rebuttal report will be inadmissible testimony at trial as improper legal conclusions or determinations that invade the province of the jury.

    Accordingly, the Court will not permit any expert witness for either party to testify as to their conclusions regarding issues for the jury to decide, including: whether the stackbase at issue was “unsafe,” a “trip hazard,” a “dangerous condition,” or below industry safety standards; whether Walmart’s policies and/or training was adequate or met industry standards/a standard of care or whether Walmart employees could have prevented the incident.

    Given that the Court found much of what Walmart objected to in Balian’s report and what Plaintiff objected to in Nichols’ report improper for reasons other than the reasons underlying the motions in limine, the Court need not specifically rule on each of the grounds in the respective motions in limine.

    To the extent that Walmart sought to exclude Glazek from testifying as to human factors on the grounds that his testimony is unnecessary and cumulative, the Court denied Walmart’s motion. Glazek may provide testimony based on his specialized knowledge, such as to limits on visual perception, human behavior, etc., that would be helpful to the jury to interpret the evidence. But Glazek may not interpret the evidence for the jury. To the extent that Plaintiff sought to exclude Nichols’ testimony as outside of the scope of rebuttal, the Court denied Plaintiff’s motion at this time. Plaintiff may raise such an objection to specific testimony at trial.

    Held

    The Court denied Walmart’s fourth motion in limine to preclude certain testimony by Alex Balian and Kuba Glazek as well as Plaintiff’s fourth motion in limine to exclude certain testimony by Michael Nichols.

    Key Takeaway

    To avoid expert witnesses invading the province of the jury, the Court does not permit expert witnesses to interpret the factual evidence in this case. Instead, expert witnesses may testify about industry standards, customs, best practices, and norms, and specialized knowledge relating to relevant topics.

    Expert witnesses may be asked hypothetical questions to elicit expert opinions on the aforementioned topics but may not be asked to make conclusions about the facts or evidence of the instant case, as these are issues for the jury to decide.

    Case Details:

    Case Caption: Judith Bean V. Walmart Inc.
    Docket Number: 2:24cv8871
    Court Name: United States District Court for the Central District of California
    Order Date: May 18, 2026
  • Human Factors Expert Not Allowed to Opine on the Tile

    Human Factors Expert Not Allowed to Opine on the Tile

    Plaintiff Rebecca Bell alleged that she fell while an invitee at the Hobby Lobby store in Daphne, Alabama.

    She filed suit against Hobby Lobby Stores, Inc. and Alex Mendoza (manager of the Daphne Hobby Lobby store) asserting causes of action for negligence, wantonness, and negligent/wanton hiring, training, supervision or retention.

    Plaintiff stepped on an uneven tile while shopping inside the Hobby Lobby store in Daphne, Alabama. She argued that the uneven floor tile caused her to fall. Plaintiff did not trip or slip. Rather, Plaintiff alleges she stepped “half on good tile, half on bad tile,” causing her foot to roll. The depression in the subject tile was not greater than 1/4″.

    Plaintiff proffered the testimony of Dr. Ian Noy and an affidavit of John Shepherd. Both Noy and Shepherd opined that the subject tile constituted a hazardous condition. Defendants filed a motion to exclude Noy’s testimony and argued that Shepherd’s affidavit should be disregarded as conclusory.

    Human Factors Expert Witness

    Ian Yechiam Noy is immensely qualified as an expert in Human Factors and Ergonomics. He is a distinguished Human Factors and Ergonomics consultant and forensic expert with extensive background in innovative and applied safety research, industrial engineering, behavioral sciences, and science management.

    Want to know more about the challenges Ian Noy has faced? Get the full details with our Challenge Study report.

    Retail Store Expert Witness

    John R. Shepherd has worked 40 years in the retail store industry, with 20 years at Walmart and 21 years at Delchamps grocery stores. 

    Throughout his experience in the retail store industry, he was directly involved in developing and implementing policies and procedures relating to floor safety, customer safety and injury prevention.

    Discover more cases with John Shepherd as an expert witness by ordering his comprehensive Expert Witness Profile report.

    Discussion by the Court

    Ian Noy

    Plaintiff retained Noy “to opine on the human factors contributions” to her injuries. Noy opined that the tile was a hazard “because it violated the industry best practice standard set forth in ASTM F-1637.” Noy’s opinion is tied to that standard. The standard mandates walkways be maintained as “flush and even to the extent possible.”

    Noy acknowledged that if a walkway is “as flush and even as possible,” the standard allows for up to a one quarter inch (1/4″) change in elevation. It is undisputed the subject walkway had no variation in elevation greater than a 1/4″. However, Noy contended the subject tile nevertheless violated the standard because the 1/4″ allowance applies only if the walkway is as “flush and even to the extent possible.” Noy opines the subject tile was not as “flush and even to the extent possible,” and therefore should have been “repaired.”

    Noy acknowledged that “flush and even to the extent possible” is a structural determination. He testified, “if it’s physically possible to make the floor flush and even, it should be done. If there was any structural or functional reason why there needs to be a change in elevation, then it has to be as small as possible.” However, Noy is not proffered as a structural expert. Furthermore, he never visited the Hobby Lobby store where Plaintiff fell. He has no knowledge of the construction of the floor or its substrate. He does not know what caused the depression in the subject tile, or when or how it developed. His opinion, though, that the floor should have been “repaired” and that the 1/4″ depression allowance is inapplicable is based on his belief that the floor was not “flush and even to the extent possible.” This belief is mere unsupported “ipse dixit.”

    The Court held that Noy is unqualified to opine that the floor was not “flush and even to the extent possible.” Therefore, he cannot opine the standard 1/4″ depression allowance is inapplicable. Noy’s opinion that “the depressed surface was a foreseeable hazard because it violated the industry best practice standard set forth in ASTM F-1637” is not permissible.

    John Shepherd

    Plaintiff also offered an affidavit of John Shepherd as evidence that the tile constituted a hazardous condition. Defendants argued that Shepherd’s affidavit is “conclusory” and cannot defeat summary judgment. The Court agreed, and found that Shepherd’s opinion suffered the same fatal defects as Noy’s. Shepherd would opine that the “uneven surface in the floor constitutes a fall hazard,” and that “not only should the tile be replaced but underneath the tile should have been replaced.”

    Like Noy, Shepherd is not proffered as a structural expert. He has experience relating to “floor safety, customer safety, and injury prevention.” However, he has no construction or structural expertise or experience. Neither did the record indicate he ever visited the Hobby Lobby store where Plaintiff fell. He had no knowledge of the construction of the floor or its “underneath” substrate, or whether or how it might be “replaced.” He has no knowledge of what caused the depression, or when or how it developed.

    The Court concluded that Shepherd is unqualified to opine the subject tile or its “underneath” should have been replaced. That, and his opinion the “uneven surface in the floor . . . constitutes a fall hazard” are mere conclusory statements that cannot satisfy Plaintiff’s burden to produce sufficient evidence of an “unreasonably” dangerous condition or hazard under Alabama law. His conclusory opinion is not based on any methodology.

    Held

    The Court granted Defendants’ motions to exclude the testimony of Dr. Ian Noy and John Shepherd.

    Key Takeaway

    Nothing in either Daubert or the Federal Rules of Evidence requires a district court to admit opinion evidence that is connected to existing data only by the ipse dixit of the expert.

    Case Details:

    Case Caption: Bell V. Hobby Lobby Stores, Inc.
    Docket Number: 1:24cv422
    Court Name: United States District Court, Alabama Southern
    Order Date: April 17, 2026
  • Human Factors Expert’s Testimony on Shopping Cart Maintenance Admitted

    Human Factors Expert’s Testimony on Shopping Cart Maintenance Admitted

    This case arises from the injuries sustained by Plaintiff, Jessica Loseke, and her husband while they were shopping at Menards in Omaha, Nebraska. They were loading a “refurbished cart” with bags of water softener when the cart broke and injured Loseke’s knee.

    Loseke filed a motion in limine to preclude the testimony of Defendant’s expert witness, Alex J. Balian, from being admitted at trial. Defendant, Menard, Inc., a Wisconsin Corporation (“Menards”), filed a motion in limine to exclude the testimony of Plaintiff’s expert William N. Nelson, BSME, MS, MBA, and any other evidence of and/or reference to Nelson’s opinions.

    Retail Store Expert Witness

    Alex J. Balian has been in the retail industry as an owner, operator, and consultant for more than 65 years.

    He has testified as a safety and operations expert in all areas of retail
    store operations and public facilities involving supermarkets, commercial buildings, restaurants, warehouse facilities, home improvement stores and specialty stores for more than thirty years.

    He has qualified as a retail safety expert and given expert testimony in state and federal courts in matters pertaining to retail operations throughout the United States.

    Want to know more about the challenges Alex Balian has faced? Get the full details with our Challenge Study report.

    Human Factors Expert Witness

    William N. Nelson has over 20 years of experience in the application of Biomechanics, Ergonomics, Human Factors and Product Development. His consulting experience is very broad: from industrial to sports; from federal government to private enterprise; from medical institutions to aerospace.

    Nelson’s past work has involved customized training for injury prevention; ergonomic job analysis resulting in a rotation schedule which utilized biomechanical, physiological and skill level data; human factors analysis of Cumulative Trauma Disorder in production processes; development of workstation set up and design.

    Get the full story on challenges to William Nelson’s expert opinions and testimony with an in-depth Challenge Study.

    Discussion by the Court

    Opinions of Alex Balian

    Plaintiff argued that Balian’s proffered testimony is not reliable. Plaintiff stated that “Balian’s opinions are primarily based on his personal experience in the retail industry, rather than on any scientific or technical methodology. His report lacks any empirical data or testing to support his conclusions regarding the safety of Menards’ shopping cart inspection procedures.”

    Opinions of William Nelson

    Defendant argued that “Nelson’s opinions are unreliable. He believed that Menards should have some sort of “preventative maintenance” program, and that Menards should hire employees who are trained in welding to inspect carts. These opinions are not based on any retail-industry specific standards but rather drawn based on his own belief.”

    Analysis

    The Court has carefully reviewed the argument of the parties as well as the briefs, the evidence presented, and in particular, the opinions of both Nelson and Balian.

    Nelson is an engineer who has a working knowledge of welding requirements, and Nelson applied engineering principles from his educational background, studies, and work experience. With regard to Balian, the Court likewise found his testimony relevant and of assistance to the trier of fact in this case. Balian has served as a consultant for retail store operations, where he has advised, trained, and executed policies and procedures in supermarkets and other public facilities.

    Held

    • The Court denied Plaintiff’s motion in limine to preclude the testimony of Alex Balian.
    • The Court denied Defendant’s motion in limine to exclude the testimony of William Nelson.

    Key Takeaway:

    Both experts appeared to have the educational knowledge, training and experience to testify in this case. Their testimony appeared to be such as would assist the trier of fact without invading the province of the jury.

    Case Details:

    Case Caption: Loseke V. Menard, Inc.
    Docket Number: 8:23cv537
    Court Name: United States District Court, Nebraska
    Order Date: November 19, 2025